Accessibility statement for the Karkkainen.com
This accessibility statement explains how the https://www.karkkainen.com online service complies with the Act on the Provision of Digital Services, what shortcomings there are in its accessibility, and how you can provide us with feedback on accessibility issues.
This service is provided by Kärkkäinen Oy. We want as many users as possible to be able to use our digital services. We take accessibility into account in the development of our digital services.
How accessible is the service?
This service partially meets the accessibility criteria required by law at levels A and AA (WCAG 2.1 and 2.2). There are some accessibility shortcomings that are described in more detail below.
Have you noticed accessibility shortcomings?
We continuously strive to improve the accessibility of the service. If you find issues that are not described on this page, please let us know and we will do our best to correct the shortcomings. We will respond within 14 days.
You can contact us via the web form or by contacting our customer service, phone number 010 430 3030.
Monitoring of Accessibility
The Finnish Transport and Communications Agency (Traficom) monitors the implementation of accessibility requirements. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can provide feedback to Traficom. Traficom’s website “Submit a complaint on web accessibility or request clarification” provides detailed information on how to file a complaint and how the matter will be handled.
Finnish Transport and Communications Agency Traficom
Digital Accessibility Supervision Unit
www.webaccessibility.fi
saavutettavuus@traficom.fi
Telephone switchboard: +358 29 534 5000
Detailed Information on Technical Accessibility
The service is not yet fully accessible.
Content or Functions that are Not Yet Accessible
Perceiving the content
- Some elements are meant for decorative purposes are not implemented in a way so assistive technologies can understand or ignore them. As such, some functionalities may not be fully compatible with screen reader assistive technology. (WCAG 1.1.1 None Text Content (Level A))
- Some heading text may not form a hierarchical structure on the page, as such some functionalities may not be fully compatible with screen reader assistive technology. (WCAG 1.3.1 Info and Relationships (Level A))
- Some elements it is not possible to determine the sequence of the content that makes sense to the user, as such some functionalities may not be fully compatible with screen reader assistive technology. (WCAG 1.3.2 Meaningful Sequence (Level A))
- Some images that are meant for decorative purposes are not implemented in a way so assistive technologies can ignore them. Text on images is being improved. (WCAG 1.4.3 Contrast (Minimum), 1.4.11 Non-text Contrast (Level AA))
- Some functionality or content may be affected when text is enlarged to 200%. (WCAG 1.4.4 Resize Text (Level AA))
- Some components do not currently support keyboard or alternate keyboard assistive technology. Tabbable and styling content is being improved to support keyboard and other emulated user input technology. (WCAG 2.1.1 Keyboard (Level A))
- Some element names may not be correctly structured on the page, as such some functionalities, including sequential navigation, may not be fully compatible with keyboard, alternative navigation or screen reader assistive technology. (WCAG 2.4.3 Focus Order (Level AA))
- Some user interface control do not correctly display focus (a visible border is displayed around it), this is being improved.(WCAG 2.4.7 Focus Visible (Level AA))
- Alternative text for product images is being improved. (WCAG 2.4.4 Link Purpose (In Context) (Level A))
- Some component control’s text label and name do not match. As such some functionalities may not be fully compatible with screen reader assistive technology. (WCAG 2.5.3 Label in Name (Level A))
- Some element names may not be correctly structured on the page, as such some functionalities may not be fully compatible with screen reader assistive technology. (WCAG 4.1.2 Name, Role, Value (Level A))
How we have tested accessibility
The observations in this accessibility statement are based on a third-party assessment of whether the service meets the legal requirements defined in the law.
This statement was prepared on July 10, 2025. The statement was last updated on July 10, 2025.